Quality Policy

Purpose. This policy states how Ironbark Engineering assures the quality of fabricated, machined and maintained work so that every job meets the drawing, the specification and the customer's expectation.

1.Purpose and scope

Ironbark Engineering operates an integrated management system certified to the ISO 9001 quality management standard. The system covers quoting, drafting, purchasing, fabrication, machining, field maintenance, inspection and delivery at all three sites. This policy is the top-level statement of intent from which the procedures, work instructions, forms and registers in the document library derive their authority.

2.Quality commitments

The company will build work to the approved drawing and specification and will not accept a deviation without a documented and approved variation. Welding on structural and pressure-retaining work must be carried out to a qualified welding procedure by a welder holding a current qualification for that procedure. Machined components must be measured with calibrated equipment and recorded on an inspection report before release.

• Work only to the current revision of the drawing on the job card
• Use only material with a traceable certificate for code work
• Record inspections, tests and weld details on the forms provided
• Raise a non-conformance report for any product that does not meet requirements
• Complete corrective actions within the agreed date

3.Traceability

For structural, stainless and pressure work the heat number of the material must be transferred to the cut piece and recorded against the job card. Welding consumables must be from a batch recorded on the weld record. Stores must file the material certificate and link it to the purchase order and job number in the materials register so that a customer audit can trace any component back to the mill.

4.Non-conformance and corrective action

Any worker who identifies work that does not meet the drawing, specification or procedure must stop, tag the item and notify the supervisor. The Quality and Safety Manager will record the non-conformance, decide the disposition (rework, repair, use as is with customer approval, or scrap) and assign a corrective action to remove the cause. Repeat non-conformances will be reviewed at the monthly management review.

5.Customer requirements

Customer specifications, inspection and test plans and hold points must be captured at quote stage and transferred to the job card. Where a customer requires witness or hold point inspection, the work must not proceed past the hold point until the customer's representative has signed the inspection report or released the hold in writing.

6.Measurement and review

The Quality and Safety Manager will report first-pass acceptance, weld repair rate, non-conformances, customer complaints and audit findings to the monthly management review. The management system will be internally audited on a rolling twelve-month program and externally audited by the certification body each year.